Cermag was established in 1989 in Rio Saliceto, a town situated in the province of Reggio Emilia. The idea was to meet the increasing demand from the market for genuine spare parts for farming and gardening machines and implements. Thanks to continuous improvements to its structure and management, Cermag has become one of the leading Italian companies in the spare parts manufacturing and marketing sector. It now covers an area of 6,000 square meters (65,000 square feet) and a warehouse which contains more than 20,000 articles. Our sales network of agents, in Italy and abroad, is a hotline for exchanging information between the company and customers. Therefore, it allows widespread distribution of the products in more than 60 countries throughout the world. Fast order fulfillment provides tangible evidence of Cermag’s great attention to service. Orders reach Cermag from either the customers or the area agents and can be fulfilled thanks to the Prompt Delivery procedure. Cermag ships the materials the same day, if the order does not exceed 10 articles and it arrives before mid-day. Non-urgent orders for more than 10 articles are fulfilled within 48-72 hours of receipt. High quality, accurately selected products and fast deliveries are an important part of Cermag’s success, but it is thanks to the warehouse inventory that the company is able to achieve a high degree of efficiency and guarantee Cermag an enviable service percentage that exceeds 97%.