MI Conference Keynote: Chrysler’s ‘World Class Manufacturing’ Program a Key to Profitability

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PLYMOUTH, MICH. -- A key to Chrysler Group's return to profitability is a plant performance improvement program developed by parent company Fiat SpA (IW 1000/87) , said Mauro Pino, the company's head of World Class Manufacturing at the Machines Italia manufacturing 3.0 conference in Plymouth, Mich., Thursday, June 21, 2012

Chrysler first implemented Fiat's program, called World Class Manufacturing , three years ago as a continuous-improvement system focused on all plant processes, including safety, maintenance and quality. As an offshoot of the program, Chrysler opened in January a learning center called the World Class Manufacturing Academy in Warren, Mich.

The academy has helped the company save more than $1 million since it opened, said Pino, who spoke  at the manufacturing conference hosted by IndustryWeek and the Italian Trade Commission. The company recorded net income of $473 million in the first quarter, its best result since formation of the new Chrysler Group in 2009. Chrysler expects $2.5 million in savings related to the program by the end of 2012, Pino said.

World Class Manufacturing focuses on eliminating nonvalue-added activities by delivering parts to employees, Pino said. Through the system, Chrysler has identified a 60-degree window called "the golden zone" that is the ideal range for presenting parts to an individual operator.

"We want to pay the employee for working, not walking," Pino said. "And the customer expects to pay for the bolt that a worker screws on but not for the time spent retrieving the part."

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